The Truffet Emporium
Coming Soon!
The Truffet Emporium
Coming Soon!
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  • More
    • Cheese HQ
    • Find your Perfect cheese
    • There's always more
      • Cheesy Blog
      • Google Reviews
      • For Wholesale Partners
      • Our Story
      • Contact Us
      • Visit our Studio Cheesery
    • Where to find us
  • Cheese HQ
  • Find your Perfect cheese
  • There's always more
    • Cheesy Blog
    • Google Reviews
    • For Wholesale Partners
    • Our Story
    • Contact Us
    • Visit our Studio Cheesery
  • Where to find us

Privacy Policy

image of beachside picnic with cheese on picnic table with wine

Privacy Policy

The Truffet Emporium is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.

    This Personal Information is obtained in many ways including interviews, correspondence, telephone, by email, via our website www.thetruffetemporium.com.au, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or the policy of authorized third parties.

    We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

    When we collect Personal Information we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

    Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorized by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

 Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorized by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

The Truffet Emporium will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

 This Policy may change from time to time and is available on our website.

Age Restrictions

  While there are no limits to what we can sell of our hand crafted cheese or cheese hampers, some of our Preferred Supplier products may only be suitable for adults (i.e. those aged 18 or over). By law we cannot sell products containing alcohol to people under the age of 18, or to people buying on behalf of someone who is under that age.

In addition, should you be under 18, you may use this website only with the direct involvement of a parent or guardian.


Privacy Policy Complaints and Enquiries

If you have any queries about our Privacy Policy please contact us at:

The Truffet Emporium

PO Box 144 Bittern Vic 3918

Hello@thetruffetemporium.com.au

Copyright © 2025 The Truffet Emporium - All Rights Reserved.


   We acknowledge the Traditional Owners of the land and waters where we work & live 

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Exciting news

  

The Truffet Emporium is back in action and cooking up some delicious new cheeses! We’re thrilled to be back in the kitchen, bringing our passion for small-batch, handcrafted cheeses to life once again.

Our new facility is buzzing with excitement, and we can’t wait to share our latest creations with you. From classic favorites to fresh, innovative flavors, we’re crafting each cheese with care and dedication—just like we always have.

Thank you for your continued support, and we look forward to sharing our cheesy goodness with you once again!

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